Dripsy — Support

I bought Pro but the app isn't unlocking unlimited ratings.

Open Dripsy → Account → tap Restore Purchases. If that doesn't work, sign out and sign back in with the same Apple or Google account you used to purchase. Still stuck? Email us with your Apple ID email and the date of purchase.

I want a refund.

Subscription refunds for Dripsy Pro are handled directly by Apple. Visit reportaproblem.apple.com, find your Dripsy purchase, and request a refund.

How do I cancel my subscription?

Open Settings on your iPhone → tap your name at the top → Subscriptions → select Dripsy Pro → Cancel Subscription. You'll keep Pro features until the end of your current billing period.

How do I delete my account?

Open Dripsy → Account → scroll to the bottom → tap Delete Account. Your account, photos, and ratings are permanently removed within 30 days. This cannot be undone.

Will Dripsy use my photos to train AI?

No. Photos are sent to OpenAI for analysis under their API terms, which prohibit training on API inputs. We do not sell, share, or use your photos to train any model.

Why does my "Similar vibes" section show a loading spinner but no photos?

Inspiration images are pulled from a third-party service. If too few results match your fit, the section disappears. Try rating a different outfit, or check your internet connection. If it consistently fails, email us.

My fit didn't get rated — what happened?

A handful of things can interrupt a rating: a slow connection, a photo that's too dark for the AI to read, or you've hit your daily free limit (3 fits/day on the free plan). Try again with a brighter, full-body photo, or upgrade to Pro for unlimited rates.

Can I use Dripsy on Android?

Not yet. Dripsy is iOS-only at launch. Android is on the roadmap.

I have feedback or a feature request.

We want it. Email hello@transformdigital.co.nz. Every email gets read.